For Ages 21+

betjili Responsible Gaming

Gaming is for fun — not for stress or harm. betjili believes every member should bet with awareness and within their own limits. On this page you will find all the ways to keep yourself safe.

21+ Age limit is mandatory
24/7 Support always available
Self-Exclusion Activate at any time

Our Commitment

At betjili, every member's safety is our top priority. Online betting should be a form of entertainment — it should never be seen as a source of income or a solution to financial problems. We have built tools into our platform to help you stay in control of your spending and time.

Our Terms and Conditions explain in detail how to manage your account and the steps betjili takes to uphold its responsible gaming commitment. Every user must agree to these terms when registering.

If you have any concerns about your gaming habits, contact our 24/7 live chat without delay. Our support team is ready to assist in both Bengali and English.

21+

All betjili services are for people aged 21 and above only. Minors are strictly prohibited from opening an account, and any suspicious account will be verified.

Tools to Keep Yourself Safe

betjili provides tools that let you decide how much time and money you spend. Using these features is your right.

Deposit Limit

Set a maximum deposit amount per day, week, or month. Reducing a limit takes effect immediately; requests to increase a limit are applied after review.

Session Time Limit

Decide in advance how long you will play in one session. Once the set time is up, the system will automatically alert you.

Self-Exclusion

You can close your account for a set period or permanently. No promotional communications will be sent while exclusion is active.

Gaming History Review

View the full history of deposits, withdrawals, and betting transactions on your account to understand your own patterns.

Contact Support

Reach our support team directly via 24/7 live chat or email. They will help you set limits or activate exclusion.

Reality Check Break

Set regular break reminders so you have the chance to step away from gaming and assess yourself.

Warning Signs of Problem Gaming

The signs below can indicate whether gaming habits are getting out of control. If even one applies to you, it is worth seeking help.

You feel the urge to bet beyond your set budget and find it hard to stop.
You tend to place more bets to try to recover money you have lost.
You are spending less time with family, friends, or at work, and more time gaming.
Money set aside for daily expenses or repaying debts is being used for betting.
You tend to hide the truth or lie to family members about your gaming.
You feel restless, irritable, or stressed when you are not betting.

Ways to Get Help

Acknowledging a problem takes courage. There are several sources outside betjili that can help you.

betjili Support

24/7 live chat — log in to your account and talk to us directly. Support is available in Bengali and English.
You can also contact us by email: [email protected] — we usually respond quickly.
Tell the support team directly if you want to set up self-exclusion or a limit — they will handle the process for you.

Family and Close Ones

Let a trusted family member know about your situation. Sharing the problem rather than carrying it alone makes finding a solution much easier.
A close friend or relative can keep an eye on your account use and, if needed, contact betjili support on your behalf.

Professional Advice

Talk to a mental health professional or counsellor. Gaming addiction is a recognised mental health condition and is treatable.
There are hospitals and NGOs in Bangladesh that provide mental health services — contact your nearest health centre or consult a doctor.

Protection for Minors and Young People

Only people aged 21 or above may open an account and bet on betjili. Age is verified at registration, and additional identity documents may be requested in cases of doubt.

If there are teenagers or children in your home, make sure they cannot access your account. Always keep your password private and it is best not to leave automatic login enabled on your device.

Under our Privacy Policy, no personal data is collected from minors, and any account identified as belonging to an underage person is closed immediately.

Build Healthy Gaming Habits

Always bet from your entertainment budget — money whose absence would not affect your daily life. Never bet with borrowed money or funds earmarked for essential expenses.

Set a time and money limit before you play, and stick to it. Do not chase losses after a losing streak — this usually leads to even greater losses.

Our FAQ has answers to more questions about responsible gaming, such as how to change limits and the rules around account breaks.

Responsible Gaming FAQ

Log in to your account, go to the "Account Settings" section, and set a daily, weekly, or monthly deposit limit. Requests to lower a limit take effect immediately. Requests to increase a limit require review by the support team.

No, self-exclusion can be activated for a set period (such as 30 days or 6 months) or permanently. For a temporary exclusion, you can apply to reactivate your account once the period ends. Permanent exclusion cannot be reversed.

Contact us immediately via our 24/7 live chat or email. We will verify the account and suspend it if necessary. Protecting minors is our highest priority.

Yes. Our support team can help you set up self-exclusion, deposit limits, or an account break. They can also point you toward professional counselling. Contact us anytime via live chat or email.

You can set a maximum duration for a continuous gaming session from Account Settings. A reminder will appear before the set time runs out. Once the time is up, the system may automatically log you out or display a warning.

betjili's core responsible gaming principles are explained on this page. Our Terms and Conditions also detail the rules for using your account and the protective measures in place.